FAQ
FREQUENTLY ASKED QUESTIONS
WHAT PAYMENT METHODS ARE AVAILABLE?
We accept Przelewy24, traditional bank transfers, and cash on delivery.
HOW LONG DOES ORDER PROCESSING TAKE?
The standard order processing time is 24 hours on business days, and delivery usually takes 2-5 days, depending on the location.
HOW CAN I CHECK THE STATUS OF MY ORDER?
After placing an order, you will receive an email with a tracking number. You can also check the status in the "My Orders" section on your account.
CAN I RETURN OR EXCHANGE A PRODUCT?
Yes, you have 14 days to return or exchange a product as long as it is in its original condition. You can find more details in our return policy.
WHAT SHOULD I DO IF MY PRODUCT IS DEFECTIVE?
If you receive a defective product, contact us at contact@aspirr.pl or via Instagram, and we will help resolve the issue.
HOW DO I CHOOSE THE REGHT SIZE?
Each product page includes a size chart to help you choose the best fit. If you have any additional questions, feel free to contact us!